Why is my station submission being rejected?

Last Updated: May 16, 2017 06:45PM PDT
If you are having trouble adding or updating your station information in TuneIn, it's likely that one or more of the necessary pieces of information (Stream URL, Station Name, Location, Contact information, etc.) are missing or invalid.

Stream URL: Possible reasons for rejected streams are covered here.

Station Name: Many stations have similar names. Please include the station's page on tunein.com (if it exists) in your email to expedite the process. If your tunein.com page does not yet exist, please provide as much detail about your station as possible. What is your station's website? What country/city is it located? What kind of content do you stream?

Terrestrial Station Concerns: When submitting a terrestrial AM/FM or DAB station, valid proof from the radio frequency regulatory body that your station is legally licensed with is required. This should include the city of license, the correct frequency and official call sign if applicable. If your local radio frequency regulatory body has a website with an online radio spectrum database, providing a direct link to that information is helpful. Keep in mind that most if not all terrestrial stations located in the U.S., Canada, and the U.K. are already listed in TuneIn. This could result in a rejection of a new station submission when only an update to an existing one is needed. To be safe, please be sure to search the directory thoroughly before submitting a new terrestrial station.

Podcast Submission: You are attempting to submit podcast feed as a station stream. For directions on submitting podcasts, click here.

Logos and Cover Photos: 1200 x 1200 logos and 1024 x 300 station cover photos submitted in .png or .jpg format are preferred. Alternatively, a direct URL to the image is also acceptable. Please make sure the logo is large enough to be resized for use in different areas of different TuneIn products (i.e., at least 600 x 600).

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